Booking
- Please note that we require the agreed deposit amount to be paid in order to complete the booking. If the deposit is not received by the agreed date we reserve the right to release the booking and advertise the dates in question as available.
- Payment can be made only by Bank Transfer.
- The rate quoted includes Value added Tax at 13.5%.
Booking Deposit Requirement
- A 30% deposit is required to secure your booking for Sunnybank House and the balance of payment is due 120 days prior to arrival. If you are booking within 120 days prior to arrival payment of the full rate is required.
- A 3o% deposit is required for to secure your booking for the Townhouse and the balance of payment is due 60 days prior to arrival. If you are booking within 60 days prior to arrival payment of the full rate is required.
- The balance of payment due date will be stated in your confirmation, and we would ask that when you are paying by bank transfer, that you orgainse for the transfer to be made by that date. You can also request a Paypal Invoice for your payment.
Cancellation policy
Sunnybank House:
Bookings made for Sunnybank House are non-refundable.
However if a cancellation is made within 120 days of arrival we will endeavour, at our discretion, to re sell cancelled dates by making them available on our site. If the cancelled dates are re booked we will refund a percentage of the original booking equivalent up to the equivalent net value of the subsequent booking less costs incurred in reselling the cancelled dates up to a maximum of 70% of the original full rate paid
Clifden Townhouse:
If you need to cancel your booking you can do so up to 60 days prior to arrival and receive a full refund. Within 60 days prior to arrival bookings are non-refundable.
However if a cancellation is made within 60 days of arrival due to unforeseen circumstances we will endeavour, at our own discretion, to re sell cancelled dates by making them available on our site. If the cancelled dates are re booked we will refund a percentage of the original booking cost up to the equivalent net value of the subsequent booking less costs incurred in reselling the cancelled dates.
Security Deposit
A security deposit will be required on arrival of €1000 for Sunnybank House and €250 for Clifden Townhouse and can only be paid by credit card. This is standard procedure in case of breakages, damage or soiling, and we would ask that you inform us of same, should it occur. The deposit will be returned to you by the bank approximately 7 to 10 working days from date of pre – authorisation.
Utilities
Rates for Sunnybank House do not include the cost of electricity or oil consumed during your stay. Both items are metered and are charged at the national domestic rate at the time. Estimates of utility costs will be discussed with you on arrival. You will be provided with a reading at the beginning and end of your stay and the amount is payable upon departure.
Rates for Clifden Townhouse are inclusive of heating and electricity.
Facilities
Our properties are well equipped to ensure that you have a comfortable stay. Towels and linen are supplied as standard and every bedroom has its own assigned bathroom, most of which are ensuite, if not, they are next to the bedroom.
Each property has;
- Washing machine and dryer
- Utilitiy area and freezer
- Iron and ironing board
- Hairdryer (s)
- Cable TV
- IPOD Dock
Health and leisure centre
All of our guests are welcome to use the private health and leisure centre in the nearby Station House Hotel, with our compliments. Please visit www.stationhousehotel.com to view its facilities.
Internet
Sunnybank House and The Townhouse each have wireless broadband internet access.
Arrival / Departure
You are welcome to arrive any time between 4pm – 6pm and departure is by 10am. We can be flexible with times if there are no other arrival/departures in that house on the same day.
On the day of arrival we would ask you to contact us to let us know your estimated time of arrival so that we can give you directions if necessary and meet you on arrival. Please call Shane on +353 86 858 7391
Our website gives details of the facilities of each property, however if there is something special you require please do not hesitate to ask and we will do our best to organise it for you.
22 people is the maximum that Sunnybank House sleeps and that is the maximum that is allowed in and around the house and grounds at all times.
NO PARTIES OR EVENTS can take place in Sunnybank House without the Owner’s permission.
